Leadership

Southwest Virginia Higher Education Center

Meet our Executive Leadership Team!

David Matlock

David Matlock

Agency Head / Executive Director

276-619-4305 | Email David

David N. Matlock was appointed Agency Head/Executive Director of the Southwest Virginia Higher Education Center in 2015 after a distinguished 25-year career with Virginia Highlands Community College. He also leads the Southwest Virginia Higher Education Center Foundation. He is a member of the Washington County Virginia Industrial Development Authority and also serves as a board member for the Bristol, Virginia Chamber of Commerce, The Justin Foundation, Washington County Virginia K-12 Technology Council and Education Chairman for the Washington County Virginia Chamber of Commerce.

Adam Tolbert

Adam Tolbert

Senior Director of Administration

276-619-4366 | Email Adam

Adam Tolbert, Ph.D. oversees key administrative functions at the Center, including human resources, legislative affairs, strategic initiatives, security, the testing center, educational outreach, and special projects. Adam started at the Center in 2013 in the IT Department before he transitioned into his current managerial role in 2018. Previously, he worked for UVA Wise in the IT department from 2006-2013. Adam graduated from UVA Wise with a B.A. in Government and went on to earn his M.S. in Management and Ph.D. in Public Administration from Liberty University. In 2023, Governor Glenn Youngkin appointed Adam to serve as a member of the Virginia Lottery Board.

Alicia Smeltzer

Alicia Smeltzer

Senior Director of Finance

276-619-4373 | Email Alicia

Alicia Smeltzer is the Senior Director of Finance at the Southwest Virginia Higher Education Center, a role she has held since December 2024. She earned her Bachelor of Arts from UVA Wise in 2003 and brings a strong background in both higher education and banking. Since joining the Center in 2019, Alicia has been dedicated to supporting its mission through sound financial leadership. Alicia oversees the Center’s budget, procures goods for the agency, and applies accounts recievable. Outside of work, she and her licensed therapy dog, Ellie, enjoy giving back to the community through volunteer service.

Hannah Hietala

Hannah Hietala

Senior Director of Events & Operations

276-619-4309 | Email Hannah

Hannah Hietala directs the Center’s Conference Services and Marketing departments. A southwest Virginia native, Hannah first joined the Center in 2011 as an Information Desk Specialist before moving on to work for UVA Wise. After graduating with her master’s in education from Emory & Henry College in 2014, Hannah became the full-time Marketing & Social Media Coordinator for UVA Wise in Abingdon. In 2018, she rejoined the Center as Director of Meetings & Events, a role that has awarded her exciting challenges and opportunities for growth over the years.

Kathy Hietala

Kathy Hietala

Executive Assistant to the Executive Director

276-619-4346 | Email Kathy

Kathy Hietala began working at the Center in 2004 as Executive Assistant to the Executive Director (Dr. Rachel Fowlkes, at that time). Previously, she spent 25 years working as manager, legal assistant, and bookkeeper at a Marion law practice. During the course of her 20-year employment, Kathy’s role has expanded to include preparation of the Center’s bi-annual board meetings, supervision of the information desk team and coordinating the Center’s Annual STEM Workshops for Sixth-Grade Girls. Since 2004, Kathy has also served as student coordinator for VCU’s Nurse Anesthesia program.

Nicky Rahley

Nicky Rahley

Senior Director of IT, Maintenance & Operations

276-619-4362 | Email Nicky

Nicky Rahley, DBA, has worked at the Center for 15 years, starting as a marketing intern and transitioning to IT. Currently, she oversees operations in IT, maintenance, housekeeping, and all capital projects. Nicky has served as the director of the Regional Lego tournament since 2016. She also serves as a board member of the Appalachian Council of Innovation. She graduated with a B.S. in Information Technology and a Master’s in Business Administration from King University. She holds a Doctorate in Business Administration with a focus in Project Management from Liberty University.

Two smiling Southwest Virginia Higher Education Center students sitting inside a bright room with large windows, holding textbooks.

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