The Southwest Virginia Higher Education Center (Higher Ed) provides undergraduate and graduate degree programs, professional development courses, as well as 95,000 square feet of high-tech conference facilities. LEARN MORE
 
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Student Letter

Southwest Virginia
Higher Education Center
Spring Semester 2014

Welcome to the Southwest Virginia Higher Education Center (Higher Ed)! We are pleased that you are pursuing your educational goals with us. For your convenience, the most up to date information relating to classes at the Center, including cancellations, is available on our website, http://www.swcenter.edu.

The Higher Ed is generally open 8:00 a.m. to 10:00 p.m., Monday through Friday, and on Saturdays and Sundays when classes are scheduled. Consult the current lobby directory or our website (www.swcenter.edu) for up-to-date information. The Administrative offices are open 8:00 a.m. to 6:00 p.m., Monday through Friday. However, university representatives can meet with students after hours by appointment.

Several institutions are a part of the Higher Ed partnership. So that you may know who they are when classes are listed on our lobby directory, the names and abbreviations of the Higher Ed partners are listed below for your convenience.

  • AU—Averett University
  • COA—College for Older Adults
  • E&H—Emory & Henry College
  • KING—King University
  • NSU—Norfolk State University
  • ODU—Old Dominion University
  • RU—Radford University
  • UVA—The University of Virginia
  • UVA-Wise—The University of Virginia’s College at Wise
  • VCU—Virginia Commonwealth University
  • VHCC—Virginia Highlands Community College
  • VIC—Virginia Intermont College
  • VT—Virginia Polytechnic Institute and State University (Virginia Tech)
  • Alcoholic Beverages and Tobacco Products – No alcoholic beverages are allowed in the Center or parking lots. Exceptions are made for attendees at special events that have a permit from  the Virginia Department of Alcohol Beverage Control. Beverages permitted by the ABC Board for a specific event in the building are ONLY for attendees of said event. The Higher Ed is a tobacco-free facility and no tobacco products are allowed in the building.

    Children – Children in the facility are to be supervised at all times by a responsible adult. Children may not attend classes unless they are registered or invited to participate for a specific instructional purpose (e.g. to make a presentation).

    Classrooms – All of the classrooms, labs, and large spaces are scheduled by Joyce Brooks or Doug Viers and assigned to institutions for specific courses or events. Do not assume when a room is unoccupied that you can use it for a project, study group, breakout session, etc., Instead, contact Joyce Brooks at 619-4349 or email her at jbrooks@swcenter.edu or Doug Viers at 619-4307 or email him at dviers@swcenter.edu. Joyce or Doug will schedule a room for you. Students are always welcome to meet in the lobby areas and Le Cafe when their project or group activity is not disruptive to others.

    Please leave the classrooms neat by placing all cups and trash in the waste cans. Recycle cans and plastic bottles.

    Code of Conduct – Students must adhere to the standards of conduct established by the college or university in which they are enrolled.

    Computers Resource Center and Computer Lab:

    Computers are available in the Resource Center, located on the second floor in the back corridor, for use by registered students, faculty and guests. To access the lab, obtain an access card from the Information Desk in the front lobby. Please refer to our Computer Lab Policies for more information. The classroom  computer labs on the second floor are for scheduled classes ONLY. They are not available for personal use. Tobacco products, food and drinks are not allowed in the Resource Center and Computer Labs.

    Computers may be used from 9:00 a.m. to 9:00 p.m. on weekdays and 9:00 a.m. to 4:00 p.m. on Saturdays.  However, when classes are not in session, lab hours may be reduced from 9:00 a.m. until 5:00 p.m.  At times when classes are cancelled or dismissed early, the Higher Ed Resource Center may close early.  Students who need access to a computer at other times are welcome to use them at the Virginia Highlands Community College library.  Check their website at http://www.vhcc.edu/library/ for hours of operation.  Keep in mind that the Higher Education Center and VHCC are closed for holidays and inclement weather.  Don't get caught "off guard."  Check the holiday schedule and plan accordingly.

    Faculty, students, and guests have free access to the printers in the labs.  However, paper is not provided.  Students may bring their own paper for the printer in the Resource Center or they may purchase paper at the Information Desk in packets of twenty-five sheets for a cost of $0.25 per packet.

    Copies – Copies may be made for $0.05 per page at the Information Desk. 

    E-mail – E-mail accounts are available to all registered students. You may access your email account from the Higher Ed Resource Center. Please inquire with your institution’s on-site representative for details.

    Emergency – Make sure family members know the name of your course(s), the sponsoring institution, and the classroom number. This will help us get an emergency message to you promptly. The emergency number to call is (276) 619-4300.

    Faculty – While many of the faculty who teach at the Higher Ed are in the building regularly, most have office space on their respective main campus. If you need to get in touch with your instructor, please consult your course syllabus or the site director for telephone numbers and e-mail addresses.

    First Aid Kit – A well-equipped first-aid kit is available at the Information Desk.

    Food and Drinks – Vending Machines are located in Le Café, otherwise known as the student lounge, on the first floor. They are equipped to change dollar bills. If you lose money in a vending machine, leave your name and the amount of money lost with the Information Desk and your money will be refunded. Beverages are allowed in all classrooms except the computer laboratory – but please be careful not to spill. If you do, please clean the spill immediately. The Information Desk staff can provide cleaning supplies if you need them.

    Honor Code – All Higher Ed partner institutions subscribe to an HONOR CODE, designed to assure all students an academic community of trust, honor, and fair competition. The Higher Ed supports this premise and expects all students to act appropriately. An all-purpose pledge that can be written on any examination is: “I have neither given nor received help on this exam.” Lying, cheating, or stealing will not be tolerated at the Higher Ed, and can result in dismissal or sanctions by the institution in which the student is enrolled.

    Illegal Drugs – The possession and/or use of illegal drugs is strictly prohibited.  Violators will be reported to the proper authorities for further action.

    Information Line – Before driving long distances to attend regularly scheduled classes, consider calling the Higher Ed Information Line at 276-619-4308. Cancellations due to weather, instructor’s illness, etc., will be recorded daily, if we have been advised, as well as program updates and events.

    LibraryThe Virginia Highlands Community College library is available to assist students at the Higher Education Center. Although any of the library staff can help you, Joel Rudy is our Reference and Bibliographic Instruction librarian. He is available to work with you individually or during a class meeting. To contact Joel, dial 739-2512 or email him at jrudy@vhcc.edu.

    The library is located on the first floor of the Learning Resource Center (LRC) at Virginia Highlands Community College. Library hours are Monday – Thursday from 8:00 a.m. to 9:00 p.m.; Friday from 8:00 a.m. to 5:00 p.m. and Saturday from 11:00 a.m. – 3:00 p.m.

    VHCC library cards are free to all students and available at the VHCC library. You will need your student ID or some form of registration verification when you request a library card.

    In addition to the VHCC Library, Higher Ed students can access their home campus library in the Center’s Resource Lab. The Resource lab is open Monday – Friday from 9:00 a.m. – 9:00 p.m. and Saturday from 9:00 a.m. – 4:00 p.m. when classes are in session.

    Microwave Oven & Refrigerator – For your convenience, Le Café (the student lounge) is equipped with a microwave and a refrigerator. Students are welcome to use both. DO NOT leave food in the refrigerator for more than 24 hours or it will be discarded.

    Parking – For your safety and that of other students, carefully observe the traffic signs and arrows in the parking lot. You may park anywhere in the parking lot without a parking permit except in the handicapped spaces. On special occasions, such as the Virginia Highlands Festival, we may offer a reserved parking area. Also, please observe the 30-minute time limit in the spaces designated for Bookstore customers, loading and unloading, and other short visits to the building.

    Pencil Sharpeners – Pencil sharpeners are located at the main Information Desk and in classrooms throughout the building.

    Persons with Disabilities – In 1990, the Americans with Disabilities Act (ADA) was passed into law, extending equal protection to persons with disabilities in the private sector, public institutions, employment, communications and public accommodations. In compliance with this act, the Southwest Virginia Higher Education Center is committed to making its facilities accessible and usable to all persons with a disability. If you are a prospective or current student with a disability and desire assistive devices, services or other accommodations, please notify your college or university site representative. If you are a guest with a disability and desire assistive devices, services or other accommodations, please notify the Information Desk at 276-619-4300.

    The Southwest Virginia Higher Education Center does not discriminate against employees, students, or applicants on the basis of race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation.

    Printers - Printers are available in the computer classrooms and the Resource Center free of charge.  However, students and faculty must bring their own paper or purchase it at The Information Desk for 25 cents per pack.

    Registration – Student registration and payments are currently handled through the partner institutions. Please see the appropriate college representative for assistance.

    Resource Center – Computers are available in the Resource Center, located on the second floor in the back corridor, for use by registered students, faculty and guests. To access the lab, obtain an access card from the Information Desk in the front lobby. Please refer to our Computer Lab Policies for more information. The classroom  computer labs on the second floor are for scheduled classes ONLY. They are not available for personal use. Tobacco products, food and drinks are not allowed in the Resource Center and Computer Labs.

    Computers may be used from 9:00 a.m. to 9:00 p.m. on weekdays and 9:00 a.m. to 4:00 p.m. on Saturdays.  However, when classes are not in session, lab hours may be reduced from 9:00 a.m. until 5:00 p.m.  At times when classes are cancelled or dismissed early, the Higher Ed Resource Center may close early.  Students who need access to a computer at other times are welcome to use them at the Virginia Highlands Community College library.  Check their website at http://www.vhcc.edu/library/ for hours of operation.  Keep in mind that the Higher Education Center and VHCC are closed for holidays and inclement weather.  Don't get caught "off guard."  Check the holiday schedule and plan accordingly.

    Faculty, students, and guest have free access to the printers in the labs.  However, paper is not provided.  Students may bring their own paper for the printer in the Resource Center or they may purchase paper at the Information Desk in packets of twenty-five sheets for a cost of $0.25 per packet.

    Restrooms – Restrooms are located at the east and west end on the first floor, and the east end of the second floor. Please help us keep these rooms clean by alerting us when they need service. Tobacco, chewing gum, etc. are not appropriate in the fixtures.

    Smoking PolicySmoking or the use of any tobacco product, is not permitted in the building.  Our smoking area is outside the Executive Auditorium at the west end of the building.

    Student Mailboxes – Student mailboxes for distance learning students (handouts, returned homework, and exams) are located at the Information Desk.

    Telephones – Courtesy telephones are located in the main lobby, adjacent to the Information Desk and on the second floor near the restrooms. These phones will permit local calls at no charge. Long distance and collect calls may be accessed with a calling card or credit card.

    Tobacco Products – The Southwest Virginia Higher Education Center is a tobacco-free facility.

    Video checkout Procedures – To check out a videotape, complete a request form at the Information Desk. All institutions, with the exception of ODU store the tapes behind the Information Desk. Most tapes may be checked out for 24 hours, unless prior arrangements are made with your site director.

    Weapons – Possession and/or use of weapons or any object that could be used to assault another person are prohibited on the premises of the Higher Ed.  Violators will be reported to the proper authorities for further action.

    Weather Cancellations – In the event of inclement weather, call the Higher Ed Information Line at (276) 619-4308, check our website (www.swcenter.edu), or listen to your local television or radio station. Do not assume when classes are cancelled at the university’s main campus or at Virginia Highlands Community College that your class at the HEC is also cancelled. Many times our classes meet when other institutions are closed or are operating on a snow delay.

    We are proud of our Higher Ed and hope you enjoy being here. If you have any questions, please feel free to ask!

    Revised 08/21/2012

    Higher Ed does not discriminate against employees, students, or applicants on the basis of race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation. Anyone having questions concerning discrimination should contact the Equal Opportunity/Affirmative Action Office.

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    Classroom Phones

    Classroom 218   2180   House Phones in Lobby   1001
    Classroom 220 2200   1002
    Classroom 222 2220   1003
    Classroom 223 2230    
    Classroom 226 2260    
    Classroom 228 2280    
    Classroom 229 2290    
    Classroom 230 2300    
    Classroom 231 2310 House Phones on Second Floor 2001
    Classroom 232 2320   2004
    Classroom 233 2330    
    Classroom 234 2340    
    Classroom 235 2350    
    Classroom 237 2370 Faculty Lounge 2250
    Classroom 240 2400    
    Classroom 241 2410    
    Classroom 242 2420    
    Classroom 243 2430    
    Classroom 244 2440    
    Classroom 245 2450    
    Classroom 246 2460    
    Classroom 247 2470

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    Fast Facts About Higher Ed

  • Established by the General Assembly in '91 to strengthen the economy of the region through the education and training of the current and future workforce.
  • Hi-tech learning and conference center for education, professional development, and business and industry use.
  • State-of-the-art technology including high speed internet, wireless Internet access, and satellite reception.
  • Conference facility with 13,000 square foot Grand Hall (1500 person capacity), tiered executive auditorium (110 person capacity), u-shaped classroom (65 person capacity), plus 25 other classrooms available.
  • Computer classrooms available to business and industry.
  • Science lab.
  • Linwood Holton Governor's School for gifted and talented high school students.
  • College and university participants include Averett University, Emory & Henry College, King University, Old Dominion University, Radford University, University of Virginia, University of Virginia's College at Wise, Virginia Commonwealth University, Virginia Highlands Community College, Virginia Intermont College, and Virginia Tech.
  • Now offering over 60 graduate and undergraduate degree programs with present enrollment over 1000.
  • Instruction provided by university faculty who teach at the Center and through distance education technologies.
  • Facilities may be rented for professional meetings and economic development events.
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    Reporting a Crime or Getting Emergency Assistance

    The Southwest Virginia Higher Education (Higher Ed) encourages students and faculty to accurately, voluntarily and promptly report crimes, emergencies, potential threats, or risks to members of the Higher Ed staff or the Abingdon Police Department at 276-628-3111 or 911 for an emergency or to your college Site Director.

    The Higher Ed encourages anyone that has become a victim of a crime to come forward and report it to Higher Ed staff or Site Director immediately.

    All reports will be treated confidentially. Investigation will be implemented immediately.

    Photo of VHCC Library

    VHCC Library

    Welcome!

    The Library at Virginia Highlands Community College works with the Southwest Virginia Higher Education Center to provide resources and assistance to students enrolled in classes at the Higher Ed. Students are welcomed and encouraged to make use of the library at Virginia Highlands. The library is located on the first floor of the Learning Resources Center (LRC) building on the main campus of Virginia Highlands Community College next to parking lot 4.

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    VHCC Library Schedule

    Please visit www.vhcc.edu/library or telephone 276-739-2LIB (2542) for assistance.

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    Request Forms

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    Video Checkout Instructions

    Students must complete a class videotape check-out form. This form is located at the information desk.

  • Form is to be returned to the information desk attendant.
  • Information desk attendant gives the videotape to the student.
  • Please advise students that videos checked out need to be returned within 24 to 72 hours, so that other students may enjoy the same privilege.
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