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WELCOME
TO
OLD DOMINION UNIVERSITY
at the
Southwest Virginia Higher
Education Center

 

         STUDENT SURVIVAL GUIDE

 Please remember your Midas ID and Password works for your email AND your Blackboard accounts AND Leo Online if you go through the MyPortal.

Use these links for fast information. TOP

Advisors

Appointments
Attendance Policy

Check Your Dates

Classroom Etiquette
Computer Resource Center

Course Evaluations
Consortium Agreements & Enrollment

Course Paks

Cover Sheets
E-Mail Accounts
Exit Exam
Financial Aid

Grades
Graduation Checklist
Honor Code and Conduct Code
Inclement Weather
LEO online
Library

Newsletters/Posted  Announcements
Paperwork

Parking
Payment Plan
Proctors

Returned Homework

Rule of Thumb
Senior Assessment

Student Responsibility
Talk to Us!

Tests/Exams

Textbooks
Transfer Guides

Transcripts
Tuition Payments
Tutorials & Articles

Visitors in Classroom
Voice Mail
Writing Sample Placement Test


HELP
 

Quick links
Things you should know now that you are an ODU student:
 _____New student orientation - http://www.clt.odu.edu/oso/
_____Writing Sample Placement Testhttp://uc.odu.edu/writingcenter/facts/writingplacement.shtml _____Transfer Student Assessment http://www.odu.edu/ao/ira/assessment/transferstudent.shtml _____Exit Exam http://uc.odu.edu/writingcenter/facts/exitexam.shtml
_____Senior Assessment        http://sci.odu.edu/sci/academics/undergraduate_advising/graduate_req/seniorasses.shtml

_____Videostreaming classes http://dl.odu.edu/tools/vstream/index.shtml
_____Blackboard classes http://www.clt.odu.edu/bb/index.php?src=sh_index
_____Calendar http://www.odu.edu/ao/registrar/calendars/academic/index.shtml

_____Writing Tutorial Service http://al.odu.edu/wts/
_____Library http://www.lib.odu.edu
_____Payment plan http://www.odu.edu/af/finance/students/payment_information/payment_options/
_____Setting up your MIDAS and Email account https://midas.odu.edu/homepage.do 
            Problems?  occshelp@odu.edu or 757-683-3192
_____Setting up your Leo personal account http://dl.odu.edu/tools/leoonline.shtml 
             Problems? 
register@odu.edu or 757-683-3623
_____Email login https://shibboleth.odu.edu/idp/login.jsp?actionUrl=/idp/Authn/UserPassword#inbox   
_______Search the student/faculty/Staff Directory http://www.odu.edu/oduhome/directories.shtml

 


_______________


 

Our Site Code is 596.  You will need this in order to fill in forms which are sent to the University. 

 

 

The Bottom Line

The more responsibility you take for

your education, the better off

you will be.  Take charge of your

 education! 

 We serve as our students’ first contact for financial aid, advising, registration, etc.  It would be very easy for something to “slip through the cracks” if you are not diligent about your education.  We are here to serve you in any way that we can; however, the one person with the primary responsibility for the successful completion of your education is you.

Students are held individually responsible for information contained in the University catalog. Please read the catalog and comply with University regulations. Catalogs are available online at the Current Student link of the ODU homepage. Undergraduate and Graduate Catalogs

In addition to the catalog, students must be responsible for their own curriculum as well. Although the site director is your advisor, students need to keep track of their own progress.

The DegreeWorks degree evaluation tool in LEO Online is designed to assist advisors and students with course planning, measuring progress toward program completion, and curriculum advising. The degree evaluation is based on catalog term and indicates degree requirement conditions that are "met" and "not met" by analyzing a student's grades and GPA, credit hours, and completed course work against University, college, and departmental requirements for specific courses/majors/programs. General Education, minor and cluster requirements can also be included in the degree evaluation. http://bpa.odu.edu/bpa/academics/advising/Degree_Works_Access.pdf

Degree Evaluation Report
A degree evaluation report is not an official evaluation, is subject to modification, and does not replace any requirements listed in the University Catalog.  At this time, substitutions are being implemented into the DegreeWorks tool. 

Please keep up with all paperwork you receive from this office or from the main campus. If you are not sure if something applies to you, ASK! Also, students sometimes receive important paperwork from the main campus that the site office does not receive. Please never assume that we will have a copy of whatever you receive in the mail. Hang on to it. We may wish to make a copy for your file.


Using Our Voice Mail  --- Contact Us
                    276.619.4318 for Connie
                    276.619-4319 for Susan

If we are out of the office, in a classroom, with a student or on another line, our voice mail will answer. 

Please speak slowly and clearly when leaving a message.  If you need assistance with a matter, leave a detailed message so that we can research your concern before we call you back.  Be sure to leave your full name and pertinent information.  Always speak slowly and clearly as you leave the phone number you wish us to call. 

If you have email and access to a computer, you might want to use this method of contacting us.  You can give a better description of your problem/question and we can research and respond to your inquiry.   Our email notifies us immediately of new mail.

              Our email addresses are: 
              Connie Estep:
cestep@odu.edu

              Susan Wilson: swjackso@odu.edu or sjackson@swcenter.edu

 

 

 
Advisors

Although your site director serves as a advisor/liaison for you, each student is assigned an advisor on the main campus. 
 

Appointments

Although our office has an “open door” policy and we encourage students to drop by just to say “Hello” it is to your advantage to call to make an appointment to see the Site Director if you have an issue which needs to be discussed.  Unless you make an appointment, we cannot guarantee we will be available to see you.  Email really works well. Call or email first. It may be that your problem can be fixed without a trip to the office. 
 

Talk to Us!

It is impossible for the staff to know everything that is taking place in the classroom.  It is YOUR responsibility to let us know if your instructor changes something on his or her syllabus, changes test or exam dates, etc.  Please keep us informed so that we can ensure you get the necessary materials. 


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Attendance Policy
Attendance Policy for Satellite Courses

You are expected to attend every class unless it is absolutely necessary to miss. Archives serve as means for review or as backups in case of the occasional absence. It is NOT permissible for you to take a course solely by archive - unless, obviously, it is a class that is only offered as a web-based course or you have received special permission from the instructor. Class attendance might be a factor in your course grade, so be sure to check the syllabus.
 

Studies show that the single greatest contributing factor to a student’s success is class attendance.

Do not short-change yourself.  Attend class.

Students Viewing Live Video stream

Remember that not all classes are available via live video-stream and you must be registered in a VS course section to access the live stream. Video stream fills up fast so you must register early! · You will need your midas id, password and high-speed internet access. · You will need to check your computer to make sure all technical requirements are present. You can do this here: · The live video-stream is active approximately 2 minutes before the class begins so you will need to log in at that time. · Access the live stream by going to the following link, Click on “for example Fall 2009”, click on your course and log in using your midas id and password: http://dl.odu.edu/tools/vstream/ index.shtml

All Students

As you probably already know, all broadcast classes are now digitally archived so that students have access to review courses for studying for test, review for projects, and review of missed courses. (Please remember, this is not to be used in lieu of attending live courses on site.) To access the digital archives, you will need:

· Midas ID and password (to log in)
·
Highspeed internet access (dsl, cable, etc)… this does not work on dial up.
You need to check your computer to verify that all necessary software is installed for viewing the digital archive. You can check that here: http://dl.odu.edu/tools/vstream/

Classes are available on digital archive the day after they are broadcast. To access the archive, you will go to the following link , click on for example Fall 2009, click on your course and sign in using your midas id and password: http://dl.odu.edu/tools/vstream/

Check Your Dates

Just a reminder, the calendars for Old Dominion,  Virginia Highlands and the Southwest Virginia Higher Education Center (SVHEC) often do not coincide.  Please make sure to check the starting dates as well as dates for holidays and breaks for both institutions.

Calendars are available for each semester online.  They contain useful information such as the calendar for the semester and the exam schedule. 
 


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Course Evaluations

At the end of each course, you will be given the opportunity to evaluate the course and the professor.  We encourage you to take the evaluation process seriously.  Your evaluation is part of the process used to determine whether an instructor teaches via satellite again. 

Please be honest in these evaluations and be confident in knowing that these evaluations are anonymous. The web site for completing the evaluation will be shown on the monitors in the classrooms when the process begins for the particular semester. The deadline date for submitting the evaluation will also appear on the screen.

There are many safe guards built in to the evaluation process to ensure your anonymity.  We hope this eases your concerns and that you will give your professor an honest and accurate evaluation.Do your fellow students a favor and evaluate the course fairly.



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Cover Sheets

Cover sheets must be filled out COMPLETELY each time you turn in anything!  Absolutely, positively, no exceptions to this, EVER!  Do not take shortcuts, such as writing in only your last name or abbreviating the name of the course.  Also, you should put your name and University Identification number (UIN #) in the top right corner of every page, in case, the pages become separated.   It is also very important that you record the name of your instructor and course number correctly so that your work will reach the correct person.

Remember, you are but one of hundreds of students who turn in assignments every day.  These are all processed through a central point in the Office of Distance Learning at ODU.  The potential for your assignment getting lost or misrouted will be greatly minimized by your completing the cover sheet accurately and completely every time. 

Assignments will NOT be backdated for any reason. Each homework item is date and site stamped when turned in.  We encourage you to take several copies of the cover sheet home so that you can get your assignments ready to be mailed.

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 Grades

"How will I get my grades at the end of the semester?" Easy!  You may check LEO on-line.   The web address for Leo on-line is http://leoonline.odu.edu/.  LEO on-line is a website used by ODU students to not only check grades but to also register, add/drop courses, check on your financial status, print an unofficial copy of transcripts, and view fees. You can log on to LEO on-line by using your UIN (no dashes), and then entering your birth date using six digits (default password).  The PIN number which you use the first time you enter LEO is your birth month and day and year.  You may also access prior semesters grades using Leo-online.  If you need assistance with this task, please check with site staff.

 

Classroom Etiquette
Classroom Etiquette

Student Expectations_Broadcast2.pdf -
174k

Student Expectations_Online1.pdf -
165k  

Engaging in disruptive behavior in the classroom is a violation of the Honor Code.  This policy is especially relevant to students participating in satellite courses since an instructor is not physically present in the classroom.

Each student has the right to ask others in the class to be quiet.  If negative behavior continues, please notify the ODU staff in this facility. 

Our classroom etiquette policy is as such:

You are enrolled in a course in which the instructor is not physically present. As a result, there may be a different atmosphere from the more traditional classrooms. The atmosphere, however, should be one in which all students have an opportunity to listen, learn, and participate. To enable such an environment, the following guidelines have been established for all TELETECHNET course classrooms: 

  1. Each student is requested to respect the learning needs of all other students. This includes, but is not limited to, maintaining a quiet atmosphere in which to learn.

  2. If students are disruptive, their classmates are encouraged to request that they be allowed to hear the instruction and/or presentation taking place within the telecourse. If students continue to be disruptive, their classmates are encouraged to request assistance from their site staff to manage and/or mediate the situation.

  3. Disruptive behavior cannot and will not be tolerated. Site staff can and do represent faculty at the TELETECHNET sites and will address inappropriate behavior, if necessary. Violators of the Code of Student Conduct will be brought before the Student Council.

For more information on topics such as process and sanctions, please visit the Honor Council web site.

Visitors in Classrooms

Classes are for students. Neither visitors nor guests are permitted in the classrooms. This includes children. Regardless of how well behaved your children are or how receptive to the idea your classmates may be, it is inappropriate and prohibited to bring children to class.

While we understand that students with children may at times have problems with securing a caretaker while they are in class, we also cannot jeopardize the program's integrity and cannot subject ourselves to the multiple liability issues associated with having children and other visitors in class. Under no circumstances are students to bring children or visitors with them to class. It may not only be distracting to other classmates but also puts the University at risk in the event of injury or harm to the child and/or to other classmates.

Honor Code and Conduct Code

Make sure that you completely understand the Honor Code and Student Conduct Code!  Failure to do so can do severe damage to your academic career.  You have already signed several documents, such as your application and registration forms, stating you understand and agree to abide by the Honor Code. 
 

The Honor Code

"We, the students of Old Dominion University, aspire to be honest and forthright in our academic endeavors. Therefore, we will practice honesty and integrity and be guided by the tenets of the Monarch Creed. We will meet the challenge to be beyond reproach in our actions and our words. We will conduct ourselves in a manner that commands the dignity and respect that we also give to others."

Section IV Student Disciplinary Policies and Procedures

Honor System

The Honor System is based upon the integrity of the individuals who make up the Old Dominion University academic community. Students, as members of this community, are expected to adhere to the principles and standards set forth within the University’s Honor Code.

Students, upon application to and enrollment at Old Dominion University, are required to sign the Honor Pledge, which states:

"I pledge to support the Honor System of Old Dominion University. I will refrain from any form of academic dishonesty or deception, such as cheating or plagiarism. I am aware that as a member of the academic community, it is my responsibility to turn in all suspected violators of the Honor Code. I will report to a hearing if summoned."

Therefore, it follows that, students should submit only course work that they themselves have written, produced, or performed, unless the faculty member in charge provides permission and/or directions to the contrary.

Any student or faculty member who believes an Honor Code violation has occurred should contact the Office of Student Judicial Affairs or the Vice President for Student Affairs.

Submission of Written Work to More Than One Class

In general, it is not acceptable for a piece of work such as a term paper to be submitted to more than one class for credit. In cases where submission of the same paper is appropriate, prior approval must always be obtained.

An example of a situation in which the same paper might appropriately be submitted would be one in which a student was enrolled in two classes, in both of which a given research topic was not only of interest to the student but was completely appropriate to both classes. In such circumstances, the student would approach the instructors of the two classes and obtain approval to submit the same term paper to both classes, based on prior agreement concerning the depth of the study, amount of material covered, and the length of the paper to be submitted (which should be longer than a paper submitted to one class.

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Inclement Weather

We do not operate on the Virginia Highlands closing schedule.  The SVHEC does not always close for snow, ice, etc. Please call 619-4318/4319 or the Center 619-4300   to inquire about class cancellations.  Cancellations at the Center will be called by each individual university.
 
                              (Remember:  safety first!)



Identification Cards


Enrolled students are entitled to a student ID card. There is a $12 replacement charge for lost or stolen cards. Please contact Susan Wilson at (276) 619-4319 or email (swjackso@odu.edu or sjackson@swcenter.edu) if you would like an ID card. Please provide your name, social security number and date of birth when requesting an ID card. Photos are not available off campus. Card Center

 

Midas Account Requirement:

Effective August 23, 2004, it is a requirement of all Blackboard courses that you have an Old Dominion University Student Midas account to access Blackboard. If you do not have a Midas account, you can request one at https://midas.odu.edu.   Be prepared to complete the security profile in the event you lose or forget your password in the future. It may take several hours for the information about a new account or password to become active in Blackboard, Therefore, please allow up to 24 hours before reporting any login problems to Customer Service.

If you do not own a computer, you still have access to a computer through Old Dominion's computer labs. If you are a distance learning student at a TELETECHNET site, you also have access to a computer and e-mail capabilities at the site.

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Newsletters/Posted  Announcements

You are responsible for information contained in newsletters as well as information posted in the classroom.  Newsletters contain information for all programs.  Announcements are also posted in the classroom to make you aware of upcoming deadlines

Paperwork

Please keep up with all paperwork you receive from this office and/or from the main campus in Norfolk.  If you are not sure if something applies to you, ASK! 

Also, students may receive important paperwork from main campus that the site office does not receive.  Please never assume that we will have a copy of whatever you receive in the mail.  Hang on to it.  Also, please either make a copy or let us make a copy for your file in our office.

Paperwork -  General Rule of Thumb

Generally speaking, all of your paperwork should be routed through our office so that we can keep copies in your site file.  ODU is a large university and sometimes items are lost.  If we have a copy on file in our office, it is easy to fax another copy to campus.  And, we can then support that it was sent in a timely manner.

Parking                     

You will need to obtain a parking pass when major events are taking place at the Center—Mistletoe Market, Garden Faire, Highlands Festival, etc.  Please check with SVHEC staff for this pass.



Promoting TELETECHNET

You can assist in promoting TELETECHNET by telling your friends, family, and co-workers about us. Word of mouth is the best advertising! Also, keep in mind that the Site Director is available to speak to any civic, business, government, industrial, economic development, or other group. No group is too large or too small.


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 Returned Homework

Each student has a mailbox at the SVHEC information Desk.  Your work is placed in your folder as soon as it is received from campus.  Students are responsible for checking their mail boxes. 
 

 

Required Materials

 

Required Materials - Textbooks -Course Pak

Old Dominion University Distance Learning is pleased to announce the launch of a new online bookstore, ODU Express, accesible at www.odudlbooks.com, effective April 9, 2007.

With ODU Express,ODU Distance Learning students can:

  • Shop for textbooks that match ODU class schedules
  • Place orders in a secure online environment any time of day or night
  • Count on friendly, knowledgeable customer service

The site will be managed by efollett.com, a division of Follett Higher Education Group, which also manages the bookstore on Old Dominion's main campus in Norfolk, Va.

ODU Express Customer Service Contacts:

Phone: 800.621.4088

E-mail: customerservice@oduexpress.com


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 Student Services

 Student Services - Computer Resource Center

The Computer Resource Center at the SVHEC is located on the second floor in the back hallway.

All ODU students are encouraged to use the computers for typing papers and research projects.  The Internet is a wonderful research tool.  Students who use the computers inappropriately will have their access to the computer lab terminated.  

A new requirement is that you obtain a pass card from the main information desk in the lobby to access the computer resource center.
 

Student Services -E-Mail Accounts

Old Dominion University Student Email Account Information

All students are issued an Old Dominion University email account upon admission to the University. Administrative and other offices may send important mail to this address. You must activate your account in order to use it. Please click on the following link for student email account activation.
All ODU students must have an  ODU e-mail account.  ODU administration and instructors will only communicate with you via ODU email accounts.  Do not use any other email account.

While we strongly encourage all students to establish an Old Dominion University E-mail account, some faculty members now require it. Students should activate an E-mail account once they have registered for classes.

Once activated, the system will provide your USER ID. E-mail address and password on the screen. Be sure to write down your email and student UIN  information.  You will be surprised how many people forget this information.  Activation is immediate for mail purposes, but may require 24 to 72 hours for access to resources on other servers (e.g., Blackboard, FSCS-explained below). Note that you may forward this E-mail account to the account you use regularly so that you do not have to check your Old Dominion E-mail account. This may be more convenient for you.

It is especially important for students to activate their E-mail accounts if they have instructors using Faculty/Student Communication System (FSCS) or Blackboard. Students must have an Old Dominion E-mail account to access these accounts as they are required to enter their Old Dominion E-mail user name and password. Please keep in mind that there may be a few days lag between the time a student requests an account and when it is loaded into other databases such as Blackboard.

Students at sites who have problems activating their accounts should contact their site staff. Students not at sites should contact their campus representative. Or, if you wish, please call OCCS Customer Service at 1-877-348-6503.

 Student Services -Library

Orientation to the VHCC Library is recommended for all ODU students.  VHCC provides many wonderful research tools for students to use. The Library has orientation sessions during the first two weeks of the semester.

ODU students also have access to the ODU library through the Internet.  Journals and magazines which are not on file at VHCC may be available through ODU

The ODU library has a new web page.  The page includes instructions on how to access electronic databases from your home computer.  Check it out at www.lib.odu.edu.

Use the Distance Learning pages of the library to be able to access information through the proxy.

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Student Responsibility

Students are held individually responsible for information contained in the University catalog.  Please read the catalog and comply with University regulations.  Catalogs are available in the site office and online.

The more responsibility you take for your education, the better off you will be.  Take charge of your education! 

 We serve as our students’ first contact for financial aid, advising, registration, etc.  It would be very easy for something to “slip through the cracks” if you are not diligent about your education.  We are here to serve you in any way that we can; however, the one person with the primary responsibility for the successful completion of your education is you!

 

TESTING

Tests - Exit Exam

All students are required by the University to take and pass an Exit Exam.  The purpose of the Exit Exam is to ensure that all ODU graduates can write on a college level.  All students must register for the Exit Exam prior to the exam date.  Check with the site office for the registration deadlines.  Take the Exit Exam as soon as you have passed the WSPT so that you do not have the stress of taking the exam during your final semester.  The exam is offered the third Saturday of every month, excluding December. You must register approximately two weeks prior to the examination date. Registration deadlines are posted on the office bulletin board. DO NOT wait until your last semester to take this exam!

The Exit Examination of Writing Proficiency (EEWP) is a three-hour writing test that is a requirement for graduation from ODU. You are eligible to take this exam when you have completed 58 semester hours, passed the WSPT, and satisfactorily completed or have transfer credit for freshman composition.

If you do not pass the Exit Exam on your first try, the site office has a videotape and workbook on writing available for your use.  The University provides writing tutorial services on the web.  Visit the web site at http://www.odu.edu/~wts

If you are having difficulty passing the Exit Exam and you would like to hire a tutor, the site office has names of tutors who are available.
 

Tests - Proctors

The purpose of the proctors is to maintain academic honesty.    Proctors take the place of instructors and they monitor student behavior during exams just as the instructor would if he or she were present.

Tests - Tests/Exams

All tests/exams must be taken during the class time on the date assigned by the instructor.  If you are sick or must miss an exam, arrangements must be made with the instructor to take a makeup.  The instructor must contact site personnel by e-mail or voice-mail giving permission for a student to take an exam at a earlier or later date/time. If we are not notified by the instructor, you will NOT be allowed to take the test at a earlier or later time. (Please remember that some instructors do not grant permission to take a make up exam! Read your syllabus carefully!).  Please don’t ask us to change your testing time until you have permission from your instructor.

If you show up late to take a test, you will only be given the remainder of the class period to finish if we have the instructor's permission to allow you into the test.  Be on time.  We can only guarantee that a proctor will be available for the scheduled class time.

Tests - Writing Sample Placement Test

All degree-seeking students are required to take the Writing Sample Placement Test (WSPT) during their first semester of enrollment. The WSPT is given the third Saturday of each month.   

All students are required to take the WSPT prior to registering for their second semester as a degree seeking student. Students who do not pass the test on the first attempt may retake the WSPT as many times as needed to pass the test.  

N
ote--Plan to take the Exit Exam as soon you have passed the Writing Sample Placement Test.  You must pass the exit exam to graduate.  You must have completed 58 credit hours (including transfer hours) to take the exit exam.

Links to help with writing skills

                   
                    English Purdue

                    Writing Center

 Tests - Senior Assessment

All students are required to complete the Senior Assessment prior to graduation.  Students who have applied for graduation will receive instructions through the mail on how to complete the Senior Assessment on-line.  Go to the following address to complete the Senior Assessment:
·
        Web.odu.edu
·
        Click on “Online Services”
·
        Scroll down to “University Assessment”
·
        Read  ALL the information and then click on “Distance Senior Assessment”
·
        You must complete both parts of the survey:  “Distance Learning Program Student Satisfaction Survey: and the “Learning Environment Preferences”
·
        After completing the two parts, do not forget to close out your browser


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Transcripts

At the end of each semester in which you take classes from VHCC, etc., you should have transcripts sent to the local site office and we will forward them to campus.  Failure to send transcripts can result in problems with graduation and financial aid. 

Unofficial and Official Student Transcript Information
Students who are meeting with advisors planning for next semesters classes and future graduation are encouraged to print and have with them a copy of their unofficial transcript. It is possible to print a transcript by clicking the print button after accessing the transcript from the Student Records menu in Web Leo Online.

To review the form and instructions about requesting an official transcript click on the link below:

Form and Instructions to Request an Official Transcript

 

Transfer Guides http://admissions.odu.edu/forms/VCCS_TRANSFER_GUIDE.pdf

You may go to the ODU website and Leo online to check transfer classes.  You will use transformation.  If you would like assistance in checking out this website, please ask one of our staff for assistance.
 

Tutorials

Blackboard

Getting Started with Blackboard
Completing Assignments
Taking a Quiz
Viewing your Grades
Saving Documents to Hard Drive
Printing files from Blackboard
Using the Discussion Board
Using the Virtual Classroom
Using the Lightweight Chat



Writing Tutorial Services's (WTS) site for Online Tutorials.

Tutorials: Education Research

Student Orientation
                   Online Orientation

MIDAS ID
Your MIDAS ID activates email, network services, and more. Visit midas.odu.edu to activate your ID and find out which services you can access.

myODU
myODU can be customized so that from this one site, you can access your email, Blackboard, Leo Online, and other applications, and view personalized news and information.  Go to my.odu.edu to use and customize your portal.

Leo Online
Leo Online provide access to your student information such  as personal information, emergency contact info, grades, and registration.

Email
You can use your ODU email account to send, receive and store email.  All email accounts have a predetermined quota.  Please use your email accounts efficiently by removing old emails and file attachments. Email accounts are activated through MIDAS; once you have activated your account, you can access your email through the ODU portal at my.odu.edu.

Where to find help:

  • We are skilled with most problems. 
                 Call Connie @ 276.619.4318
                 Call Susan @ 276.619.4319  --
  • Technical Support is located in Webb Center or you can reach them by email at occshelp@odu.edu or by phone at 757-683-3192 or 1-877-348-6503.
  • Student Help website: http://www.odu.edu > Current Students > Blackboard 
  • Use your ODU student email account to contact Customer Service by email and be sure to identify yourself by your registered name and ID, i.e., Jonathan Doe, jdoe002@odu.edu as opposed to John Doe or JD@hotmail.com, etc.   Also, include the course and instructor name and a detailed description of the technical problem including error messages.

   Financial Matters 

Whether or not you are on financial aid, have student loans, receive tuition reimbursement, or receive a bill, YOU are responsible for paying your tuition on time!   Please review the information in the TELETECHNET Student Handbook and the ODU Undergraduate and Graduate Catalogs about this important matter.  Failure to follow policy may result in not being allowed to register for classes, collection charges being assessed, and a damaged credit rating.

Financial -  Consortium Agreements & Enrollment Forms

 If you receive financial aid from ODU, you must fill out a Consortium Agreement and Enrollment Form for each semester.  The forms must be filled out regardless of whether you are taking classes at VHCC.  Graduate students are not required to do this, however you should email the financial aid office to have this requirement updated on your requirements..  YOU are responsible for making sure that the forms are filled out and returned by the deadline.    No financial aid will be released until the forms are completed and on-file in Norfolk. 

Financial Aid
            FAFSA on the Web

OLD DOMINION UNIVERSITY
FIN. AID-121 ROLLINS HALL
NORFOLK VA
Federal School Code: 003728



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Financial -  Financial Aid

Students must fill out a Free Application for Financial Aid each year that they are enrolled at Old Dominion.  For the best financial aid package, return the FAFSA by February 15.
 

Financial -  Tuition Payments

Tuition Rates and Refund Policies
Please click below for details.
Tuition Rates and Refund Policies

Please DO NOT send tuition payment
to the Old Dominion Office at SVHEC. 
All tuition payments must be sent to:

Office of Finance, ODU
P. O. Box 2058
Norfolk, VA  23501-2058

(No overnight or express deliveries are accepted at this address. Note: do not use this address for anything other than tuition payments!)

 Financial -  LEO-Tuition payments

Pay Your Tuition on the Web !
 
Monday through Saturday from 4:15 a.m. - 11 p.m.     Sunday from 12 noon - 11 p.m. EST

Old Dominion University offers you the convenience to pay your tuition and fees with Visa or
MasterCard via the Internet. You will find links to the
Credit Card Payment option in many
of the most commonly accessed processes when you log into the Secure Area of Leo Online.
 

Change to Student Billing -- ODU Moves to E-bills

 Beginning January 2006, the University has implemented e-mail billing notification.
  • Notifications will be sent to your official ODU.EDU address issued to all admitted students.
     
  • E-mail accounts MUST be activated by the student.
     
  • Failure to activate or maintain your official e-mail account will NOT be a valid reason for failure to pay on time.
With ODU's Student Billing System, you can see your latest billing statements and make payments.

You can also authorize your parents, guardians, or employer to access your bill and set up stored payment profiles. Complete information on the new policy is available at the Office of Finance web site.

Questions should be addressed to your billing representative in the Office of Finance, or e-mail the Office of Finance at tuition@odu.edu.

 

Financial -  Payment Plan

Old Dominion offers a payment plan.  Students pay a $40 fee per semester and their tuition is divided into four equal monthly installments.  The $40 fee and the application for the payment plan must be submitted during the first week of class.  Payment plans are not available during the summer.

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Attention: Students graduating

                  within the next year

 

Please follow the procedures of applying for graduation.  For undergraduate students, please make an appointment with Connie Estep before you apply for graduation.  We will review your current status, and send all supporting documentation (e.g. approvals for course substitutions or waivers) to your graduation processor so that the process will be smoother.


 Graduation Checklist                     

Graduation Checklist and Procedure

Getting close to graduation?  The following steps will keep you on track for a smooth transition your final goal- a diploma!

  1. Start planning your graduation process with your site director  at least two semesters prior to your last semester of enrollment.  This will ensure that you are not behind on any exit requirements.
  2. Review your curriculum sheet with this individual to make sure that you will indeed be finished in your planned last semester.
  3. If you and the site director/main campus liaison both agree on the graduation timeline for remaining classes, then your next step is to apply to graduate.  The Registar's Office has a different process for undergraduate and graduate students, so please be sure to check their website for instructions. 
  4. Visit the virtual Career Management Center  for assistance with resumes, job search and interviewing skills. 
  5. Undergraduate students: make sure to sit for your Exit Exam of Writing Proficiency.  See your site director/main campus liaison for more information and registration.
  6. Undergraduate students: in your last semester, take the Senior Satisfaction Survey online.
  7. Graduate students: in your last semester, take the Graduate Satisfaction Survey online.
  8. Make plans to come to main campus for Commencement!  If you cannot come to Norfolk for the ceremony, please provide your site director with a digital picture of yourself early in your last semester so we can include you in the Commencement ceremony!
 

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ODU on YouTube

ODU now has a channel on YouTube!

Visit it at:
http://www.youtube.com/odu

 

 

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